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Reason: Virus, format, mis-partition, mis-clone, mis-operation, network deletion, power-cut during operation all may be the software reasons.
Symptom: The symptoms are usually mis-operation, read error, can not find or open file, report no partition, not formatted, password lost and troubled characters.
Resolution: For these, we can use software tools to recover it. So called soft recovery means data can be recovered by software, not referring to hardware fixing operation for its fault is not because of hardware failure.